I just acquired my 2025 Trax Activ two months ago, and my instrument display screen went entirely black at random. It is currently sitting at the dealership until the components arrive, since it is unsafe to drive. They advised me that GM has back-ordered the part I need, and there is no availability date or ETA.
Is anyone experiencing similar issues with 2025/2024?
Honestly, the problem exists with all new vehicles these days. The transition to “just in time” parts entails fewer parts made for repairs and greater wait times.
Just bought one for my grandmother 4 moths ago. No AC a month later- bad Evap core. Same deal. No ETA.
After a month and a half, I finally received my evap core today.
Hopefully not the same part that broke originally. Hopefully they have improved it? Even though you had to wait a month, I’m happy for you. 
@EnockChevy I am going to talk to the mechanic to see if it is a crappy part or installed crappy
I suppose this is a common topic with Chevrolet. I had to replace the window regulators on my 2024 Trax LT. Parts were on backorder. It took three months (they never contacted me; I had to phone) to visit the dealer and have them replaced.
No what I wanted to see. Mine is at dealership currently for the same Issue. First time they tried a reset, still waiting for the verdict on this investigation.
@JackyDaniel The dealership ordered a cable in the hopes of repairing the problem, which has no ETA. If it does not resolve the issue, they intend to replace the instrument panel. I hope they find a quicker answer for you.
If I Remember @OliviaSmith I will comment back for some inspiration. They did mention the possibility of getting a new cluster
Dealership @OliviaSmith ordered a new radio module that is arriving tomorrow.
Are your screens always black? I ask because I had this issue a few times intermittently and a dealer-installed software update addressed it…at least I haven’t had any problems in the few months and thousands of miles since then. I’m curious as to what part they indicated needs to be replaced.
Mine went completely black and never turned back on. They’re claiming I need to replace a USB cord.
I am curious in the case of it being at the dealership and brand new do they give you a loaner and for how long?
I’m living in a rental at the moment. They assured me that it will be covered until my car was fixed.