The dealer claims that because my 2018 Chevy Traverse Premier Edition transmission blew out, I’m stuck paying the $6200 repair bill. After much investigation, it appears that the problem is specific to Chevy. Has anyone else experienced this? How can I get help replacing it as I sit at 90k miles? A five-year-old car should not require a new transmission.
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I encountered a similar issue this spring with my 2018 Traverse. Fortunately, mine was still just within the warranty period.
However, my local Chevy dealership informed me that they’ve recently handled so much warranty transmission work that Chevy corporate has supposedly restricted them from taking on more for a while. As a result, I had to take my car across the street to the GM dealership. Initially, the service representative there claimed he had no knowledge of such restrictions, but later acknowledged after checking with others that they were nearing some unspoken limit too. My car has been in and out of the shop since early May, currently awaiting a backordered transmission. The latest update I received was a few days ago, suggesting it could be another two weeks, a month, or even longer.
I hope your situation is more favorable than mine. It seems like this issue with the 9T65 transmissions is quite widespread, compounded by numerous complaints online and at least one Technical Service Bulletin (TSB).
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The GM drivetrain warranty in 2018 lasts for 5 years or 60,000 miles. Although I agree entirely with your point, unless you opted for an extended warranty, you’re left without coverage.
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Which kind of warranty did you possess?