At last, the VIN functioned. Thank heavens. However, there’s another issue. My key fob has a remote start capability, but the app doesn’t show it. Why is that? My 2019 Chevy Cruze Hatchback LT is for sale.
Furthermore, the app doesn’t appear to have been updated since 2021 in the settings. Version 6.25.2 (251) is it.
The app’s remote features are not available for free. I believe you have to pay $15 a month for them.
That is ridiculous. We ought to purchase it if remote start is included.
Yeah… It used to be free.
My 2016 Traverse was free to lease; I had to pay for it when I got my 2019 Acadia; I had to pay for their app when I had enough of the Acadia; and when my lease was up, I had to pay for it again for three years when I got a Jeep—a terrible choice. Currently, I’m in a 2024 Blazer and my lease was up. At least it appears like they heard because it’s now free for the 2024s and 2025s.
This is a frustrating story with GM. They own OnStar, which is integrated into the MyChevrolet app. You pay for OnStar’s services like accident assistance, directions, and towing, which are already pricey. Then, there’s an additional $15 to $20 per month just to start your car or lock your doors remotely.
It feels like a money grab. After spending $75,000 on a truck, they want another $20 a month for basic features. I asked the dealer why Ford doesn’t charge for this, and he just made a joke about Ford reporting speeding to the police.
In the end, I canceled my MyChevrolet app. After 30 years of driving Chevy trucks, I won’t be buying another one. Pretty disappointing.
Past decade, GM has changed the terms of its basic “access your car via phone app” plan and how long it’s included with new vehicles. For a 2019 Chevy, the original “connected services” plan either expired or ended when the car was sold. Depending on when the car was first sold, the plan varied from 10 years for the original owner to just one month by mid-2019. Now, starting in 2025, GM is offering 8 years of connected services with new vehicles, alongside up to 3 years of premium services on higher trims.
Ford, on the other hand, offers its “FordPass” service for free for the vehicle’s lifetime, likely covering costs through the vehicle price or by monetizing data.
My 2016 Traverse was free to lease; I had to pay for it when I got my 2019 Acadia; I had to pay for their app when I had enough of the Acadia; and when my lease was up, I had to pay for it again for three years when I got a Jeep—a terrible choice. Currently, I’m in a 2024 Blazer and my lease was up. At least it appears like they heard because it’s now free for the 2024s and 2025s.
Press the blue OnStar button in your car to speak with an advisor and check the status of your “connected services.” This basic plan was included when the car was originally sold. OnStar services can only be activated from inside the car for safety and security, ensuring that only someone with the vehicle can manage the service.
Ahh. Okay. Thank you.