I have a 2014 Silverado and here recently the pause, fast forward, and rewind buttons in the touch screen have stopped working. Everything else on the touch screen works, and the three buttons in question are responding to the touch, but aren’t actually doing anything. Any suggestions for fixing this?
If that doesn’t work, you might want to check if there’s any software update available for the infotainment system. Sometimes bugs can be fixed with updates.
If neither of those work, it might be a hardware issue. Sometimes the screen can have loose connections or internal issues. Might need to bring it to a dealership or a repair shop.